Privacy Policy
[Costco] We value your privacy. This Privacy Policy aims to clearly explain how we collect, use, disclose, and protect your personal information when you visit our website [amzbbq.com] or make a purchase in our store.
Please read and understand this policy carefully before using our services. By using our website or services, you agree to our processing of your personal information as described in this policy.
1. What Personal Information Do We Collect?
The information we collect enables us to provide you with products and optimize your shopping experience. Specifically, it includes:
Basic Information: When you register an account, make a purchase, or contact us, we collect your name, billing and shipping address, email address, and phone number.
Payment Information: When you place an order, we collect payment information, such as credit card information processed through third-party payment processors like SHOPLINE Payments or PayPal. Please note that we do not store or process complete credit card information ourselves. All payment transactions are processed by payment gateways that comply with PCI DSS security standards.
Device and Browsing Information: When you visit our website, we automatically collect information about your device, including your IP address, browser type, operating system, access time, page views, and website navigation paths collected via cookies and similar technologies.
Order Information: We collect details of your purchased goods, order amount, order date, and order status.
2. How Do We Use Your Personal Information?
We use the information we collect for the following purposes:
Order Fulfillment: Processing your payments, arranging shipments, and providing you with order invoices and shipment confirmations.
Customer Communication: Contacting you regarding your orders, account, or inquiries; sending you important service announcements when necessary; and sending you marketing information (such as newsletters and promotional offers) with your consent.
Service Improvement: Enhancing your shopping experience by analyzing user behavior to optimize our website design, product display, and marketing campaigns.
Security and Fraud Prevention: Screening orders to prevent potential risks or fraudulent activities (especially orders using multiple different shipping addresses).
3. How Do We Share Your Information with Third Parties?
We will never sell your personal information. However, for the proper operation of our business, we may share information with trusted third-party service providers in the following situations:
Service Providers: Such as logistics companies (e.g., SF Express, DHL), payment processors (e.g., SHOPLINE Payments, PayPal), email marketing platforms (e.g., Klaviyo, Mailchimp), and analytics tools (e.g., Google Analytics). These service providers may only use your information to perform their functions as directed by us.
Legal Requirements: We may disclose your information when we are certain that we need to comply with applicable laws, regulations, legal processes, or mandatory government requirements.
Business Transfer: If we are involved in transactions such as mergers, acquisitions, or asset sales in the future, your information may be part of the transfer of assets.
4. Cookies
Our website uses cookies (small text files) to store information. We use cookies to maintain your login status, remember your shopping cart contents, and understand how you interact with our website for data analysis.
You can choose to refuse cookies by adjusting your browser settings, but this may cause some functions of our website to malfunction.
5. Your Rights
You may have some or all of the following rights under local laws:
Right of Access: You have the right to request a copy of the personal information we hold about you.
Right of Correction: You have the right to request correction of any inaccurate or incomplete information we hold about you.
Right of Erasure: You have the right to request that we erase your personal information ("Right to be forgotten").
Right of Restriction of Processing: You have the right to request that we suspend the processing of your personal information under certain circumstances.
Right of Data Portability: You have the right to receive the personal information you provide to us in a structured, generic format and to transfer it to another controlling party.
Right of Objection: You have the right to object to our processing of your personal information based on legitimate interests, including for direct marketing purposes.
To exercise any of the above rights, please contact us using the contact information provided below.
6. Data Retention
We will retain your personal information only for the time necessary to achieve the purposes described in this policy, unless required or permitted by law for a longer retention period. For example, we may retain your order information for several years for tax and audit purposes.
7. Children's Privacy
Our website is not intended for children under the age of 13 (or the older age allowed in your country). We do not knowingly collect children's personal information. If you are a parent or guardian and believe your child has provided us with information, please contact us and we will remove it.
8. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. The updated policy will be posted on this page with an updated "Last Updated Date". We encourage you to review this policy periodically to understand how we protect your information.
9. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, your personal information, or your rights, please contact us via:
Email: [cservice@sell-shopping.com]